Our story

Docuflex, a Melcarm Group Inc. company, has been in the office equipment and services business for more than 30 years. Since 1975, Docuflex has grown to become the largest and most prominent office equipment and document management company in Canada.

Our product line has grown over the years from office supplies, analog photocopiers and fax machines to laser printers, multifunction printers (MFP), and production printing equipment, all backed by our PROs Elite 100 certified after-sales service team. Today, our innovative technology has added a whole new dimension to our thriving firm. As an exclusive Ricoh authorized dealer, Docuflex offers state-of-the-art solutions and document management expertise to fit every customer’s need and budget.

Docuflex now serves thousands of customers right here, in the center of Québec, and across Canada. We proudly offer the right document management solutions, all backed by our Total Satisfaction Guarantee. As our company moves forward in this ever-changing business landscape, we will continue to meet our customers’ demands, anticipate their needs, and exceed their every expectation.